Test report for XiVO Borealis.01

Report generated at 2018-10-26 17:18:36




XiVO Assistant/Global

Test Status
X-964: Add personal contacts (v1) Passed
X-867: Conference via Cti - Yealink (v1) Passed
X-812: Conference via Cti - Snom (v4) Passed
X-777: Missed call number on history button (v1) Passed
X-727: Search users and manage favorites (v1) Passed
X-723: Call history (v2) Passed
X-764: Call via user added after Xuc started (v1) Passed
X-814: Call via user edited after Xuc started (v1) Failed

XiVO Assistant/WebRTC

Test Status
X-1058: Audio Echo Test (v1) Passed
X-768: Lost Xuc connection while using Assistant (v3) Passed

XiVO CC/Agent states/Incoming call - ACD

Test Status
X-751: Conférence (v2) Passed
X-705: Call then hangup while agent activates a pause (v1) Passed
X-703: Call then answer then hangup then wrapup (v1) Passed
X-702: Call then no answer, then pause (v1) Passed
X-700: Call then decline results in Paused agent (v1) Passed

XiVO CC/Agent states/Outgoing call/Start state : Ready

Test Status
X-766: Call a conference (v1) Passed
X-699: Call (ex) then answer then hangup (v1) Passed
X-697: Call then answer, then pause, then hangup (v1) Passed
X-693: Call then pause, then answer, then hangup (v1) Passed
X-691: Call then answer then hangup (v1) Passed

XiVO CC/Agent states/Transfers

Test Status
X-1027: Attended transfers to Queues (WebRTC) (v2) Passed
X-1026: Attended transfers to Queues (Polycom) (v1) Passed
X-1025: Attended transfers to Queues (Yealink) (v1) Passed
X-1024: Blind Transfers to Queues (Yealink) (v4) Passed


Test Status
X-927: Agent can go from Wrapup to Ready or Pause states (v1) Passed
X-895: Agent Outgoing Call History (v1) Passed
X-845: Get Customer Call history (v2) Passed
X-818: Agent with webRTC line (v1) Passed

XiVO CC/CCAgent/Callbacks

Test Status
X-874: Reschedule a callback (v1) Passed

XiVO CC/CCManager

Test Status
X-1049: Agent penalty update is propagated in manager (v1) Passed
X-1040: Queue info popup (v1) Passed
X-1037: Supervisor without recording can (de)activate recording (v1) Passed
X-1018: Visual indicator of Recording on queue (v1) Passed
X-926: Terminate wrapup via Pause Key (v1) Passed
X-743: Listen Agent Call (v1) Passed
X-740: Login / Logout Agent (v3) Passed
X-719: Move Add Delete Agent In queue (v1) Passed
X-716: Manager can see queues, agents and calls (v2) Passed

XiVO CC/Highlevel feature tests

Test Status
X-711: Call history is available (v1) Passed
X-709: SpagoBI is up and statistics are generated (v1) Passed
X-708: Kibana is up and data available (v1) Passed
X-707: Agent logged in logged out (v2) Passed
X-715: Recording and Configuration are up (v2) Passed

XiVO CC/Recording

Test Status
X-736: Call to recorded queue (v2) Passed

XiVO PBX/Renvoi d'appel

Test Status
X-942: Apply user's call permissions to his forwarded calls (v4) Passed

XiVO PBX/Users/Funckeys

Test Status
X-1059: User with many funckeys (v1) Passed