Test report for XiVO 2018.09

Report generated at 2018-06-29 12:53:33

Totals

Blocked:1
Failed:1
Passed:39

Tests

Other/Regression tests

Test Status
X-1038: Call offered & answered agent statistics when call is transfered (v1) Passed
X-1032: Transfer to a queue with playback message (v1) Passed

XiVO Assistant/WebRTC

Test Status
X-770: WebRTC Call using latest versions of Chrome on Windows (v1) Passed
X-769: WebRTC Call using latest versions of Chrome on Linux (v1) Passed

XiVO CC/Agent states/Incoming call - ACD

Test Status
X-849: Call then pause, then answer, then hangup (v1) Passed
X-705: Call then hangup while agent activates a pause (v1) Passed
X-703: Call then answer then hangup then wrapup (v1) Passed
X-702: Call then no answer, then pause (v1) Passed
X-700: Call then decline results in Paused agent (v1) Passed

XiVO CC/Agent states/Outgoing call/Start state: Pause

Test Status
X-830: Call then answer then hangup while in pause (v1) Passed
X-829: Call from pause then hangup (v1) Passed

XiVO CC/Agent states/Outgoing call/Start state : Ready

Test Status
X-690: Call then hangup (v1) Passed

XiVO CC/CCAgent

Test Status
X-927: Agent can go from Wrapup to Ready or Pause states (v1) Passed

XiVO CC/CCAgent/Callbacks

Test Status
X-1030: Get callbacks from multiple list in one queue (v1) Passed
X-1013: Validate callback request creation by webservice (v2) Passed
X-874: Reschedule a callback (v1) Passed
X-873: Take and Close callback (v1) Failed
X-858: Callbacks - take and release (v1) Passed

XiVO CC/CCManager

Test Status
X-1037: Supervisor without recording can (de)activate recording (v1) Passed
X-1018: Visual indicator of Recording on queue (v1) Passed
X-934: Terminate wrapup via Pause Key on other device than the one agent is logged on (v1) Passed
X-926: Terminate wrapup via Pause Key (v1) Passed
X-885: Display Agent Pause Type Colums (v3) Passed
X-771: Base configuration column (v2) Passed
X-742: Pause / UnPause Agent (v4) Passed
X-720: Agent default configuration (v1) Passed

XiVO CC/Highlevel feature tests

Test Status
X-711: Call history is available (v1) Passed
X-709: SpagoBI is up and statistics are generated (v1) Passed
X-708: Kibana is up and data available (v1) Passed
X-707: Agent logged in logged out (v2) Passed
X-715: Recording and Configuration are up (v2) Passed

XiVO CC/Recording

Test Status
X-1036: Recording switch triggers QueueConfigUpdate message (v1) Passed
X-1035: Queue edit triggers the recording switch (v1) Blocked
X-1034: Queue edit publishes recording data (v1) Passed
X-1016: (ITLS) Recording (v1) Passed

XiVO CC/Statistics

Test Status
X-1031: 681-Test db replic network error resolience (v1) Passed
X-862: Real time calculated Queue statistic (v2) Passed

XiVO PBX/File d'attente/Qualifications

Test Status
X-994: Export qualification answers in CSV (v2) Passed

XiVO PBX/Installation/Database migration

Test Status
X-961: Redirection to outgoing calls - upgrade (v2) Passed

XiVO PBX/XiVO Config-mgt

Test Status
X-1028: Teacher feature (v1) Passed
X-1033: Recording Access for Supervisor (v1) Passed