TestLink Community [configure $tlCfg->document_generator->company_name]
Test Plan Execution Report
Test Project: XiVO
Test Plan: XiVO 2021.15 (Helios) LTS10
Printed by TestLink on 07/26/2022
This test plan contains tests valid for Gaia (LTS10, a.k.a. 2021.15)
It is to be used for Helios Bugfix release (like 2021.15.01 etc.)
| Test Case X-797: Import users with the same usernames [Version : 1] | |||
|---|---|---|---|
| Summary: The aim of this test is to prevent import of users with same usernames. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Attached files |
| ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-798: Import users with unknown CSV header column [Version : 1] | |||
|---|---|---|---|
| Summary: The aim of this test is to prevent import of users if the CSV file has unknown or mistyped header column names. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Attached files |
| ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1042: Import users with sip username in uppercase [Version : 1] | |||
|---|---|---|---|
| Summary: The purpose of this test is to verify that uppercase sip username in csv file is forced to lowercase, then imported. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Attached files |
| ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1553: CSV import - username with upper case character [Version : 1] | |||
|---|---|---|---|
| Summary: Test if import process does not convert user name. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Attached files |
| ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1552: Provisioning of more phones [Version : 1] | |||
|---|---|---|---|
| Summary: Tests if provisioning of more phones through the webi works | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-715: Recording and Configuration are up [Version : 1] | |||
|---|---|---|---|
| Summary: Recording saves call records and Configuration manages users that can access it | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-707: Agent logged in logged out [Version : 2] | |||
|---|---|---|---|
| Summary: Agen can login, change styate, see available agents on its queue | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | rjamali | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-708: Kibana is up and data available [Version : 1] | |||
|---|---|---|---|
| Summary: Checks the Kibana panels | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | rjamali | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-709: SpagoBI is up and statistics are generated [Version : 1] | |||
|---|---|---|---|
| Summary: Checks SpagoBI and statistics using sample reports | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-711: Call history is available [Version : 1] | |||
|---|---|---|---|
| Summary: Validate that the call history is generated and available through xuc interfaces | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | rjamali | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1174: Desktop assistant is available and running [Version : 1] | |||
|---|---|---|---|
| Summary: Verify that desktop assistant is available to be downbloaded from web interface and at least runs on Windows | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1324: Desktop assistant MSI installation [Version : 1] | |||
|---|---|---|---|
| Summary: Verify that desktop assistant MSI installer is build and works | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | tmourier | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-769: WebRTC Call using latest versions of Chrome on Linux [Version : 1] | |||
|---|---|---|---|
| Summary: Test an outgoing WebRTC call using the latest Stable and Beta release of Chrome under Linux. Please, write down in the comment box the exact versions of Chrome tested. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Execution notes | beta chrome: 104.0.5112.57 stable chrome: 103.0.5060.134 | ||
| Test Case X-770: WebRTC Call using latest versions of Chrome on Windows [Version : 1] | |||
|---|---|---|---|
| Summary: Test an outgoing WebRTC call using the latest Stable and Beta release of Chrome under Windows. Please, write down in the comment box the exact versions of Chrome tested. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Execution notes | stable chrome: 103.0.5060.134 beta chrome: 104.0.5112.57 | ||
| Test Case X-1335: WebRTC Call using latest versions of Chrome under Win on oldest supported LTS [Version : 1] | |||
|---|---|---|---|
| Summary: Test an outgoing WebRTC call using the latest Beta release of Chrome on the oldest currently supported LTS (at the time of writing -2020/12- this is Aldebaran). Please, write down in the comment box the exact versions of Chrome tested.
The goal is to check that Chrome didn't deprecate any WebRTC and/or SSL/TLS that won't be compatible with an older version/configuration of asterisk (the goal is to not reproduce the #3676 bug)
For Aldebaran please follow procedure in ticket https://projects.xivo.solutions/issues/3676#Fix
| |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Execution notes | beta chrome: 104.0.5112.57 tested using deneb (7/26/2022) | ||
| Test Case X-1450: The toaster still works [Version : 1] | |||
|---|---|---|---|
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1448: Enhanced seach for user [Version : 1] | |||
|---|---|---|---|
| Summary: Test the enhanced search feature in UC Assistant. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-727: Search users and manage favorites [Version : 1] | |||
|---|---|---|---|
| Summary: Test searching users by name, adding and removing them from favorites | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1470: Test favorites listing [Version : 1] | |||
|---|---|---|---|
| Summary: Test if favorites are properly listed. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1546: Sorting of search result [Version : 2] | |||
|---|---|---|---|
| Summary: Test if the result of search is sorted in proper way. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1077: Test agent state init after xuc start [Version : 1] | |||
|---|---|---|---|
| Summary: Validates that XuC correctly initialize agent state after restart | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-875: Third Party Integration [Version : 1] | |||
|---|---|---|---|
| Summary: Test Third Party integration in CCAgent by displaying a fake integration in the application. See Third Party Documentation for more information. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-927: Agent can go from Wrapup to Ready or Pause states [Version : 1] | |||
|---|---|---|---|
| Summary: Verify that an agent can go from Wrapup state to Ready and Pause state | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | rjamali | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1046: Agent with custom line - incoming call from a queue [Version : 1] | |||
|---|---|---|---|
| Summary: Call distribution to an agent with custom line | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1047: Agent with custom line - incoming internal call [Version : 1] | |||
|---|---|---|---|
| Summary: Call distribution to an agent logged in ccagent with a custom line | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1048: Agent with custom line - outgoing cti call [Version : 1] | |||
|---|---|---|---|
| Summary: Call via ccagent from an agent logged in ccagent with a custom line | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1149: Cannot login on another phone [Version : 1] | |||
|---|---|---|---|
| Summary: When currently logged in as an agent on a phone number, you cannot login again on another phone. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | rjamali | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1150: Can login instead of another Agent [Version : 1] | |||
|---|---|---|---|
| Summary: Agent can take the phone of another currently logged in agent | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | bschuler | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1523: Free seatting agent with user without cti login [Version : 1] | |||
|---|---|---|---|
| Summary: Test that an agent can take the control of users having a line but no cti credentials | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1393: Desktop app resize [Version : 1] | |||
|---|---|---|---|
| Summary: This test checks that the desktop app can be resized correctly | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Failed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Execution notes | The application always open in the UC Assistant size. It doesn't keep the "same size you left it" as said in step 1 | ||
| Test Case X-1395: maximize and minimize button [Version : 1] | |||
|---|---|---|---|
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Execution notes | The position and the state of the window is not keep at starting. Afterward it keep size / position after putting or removing fullscreen correctly | ||
| Test Case X-1476: Desktop assistant width goes back to default after closing a video [Version : 1] | |||
|---|---|---|---|
| Summary: If I manually change the width and height of my desktop app, the width will go back to default after closing the video | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1479: Minimal size when video is ongoing [Version : 1] | |||
|---|---|---|---|
| Summary: Test that resize is working smoothly when resizing desktop assistant | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | esevellec | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1079: Allow Agent to call after leaving an outbound queue [Version : 1] | |||
|---|---|---|---|
| Summary:
When leaving an outbound queue, ensure agent can emit a call using the web-agent application.
| |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.15 | ||
| Tester | tmourier | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||